Télécharger le livre :  Customer Loyalty in Third Party Logistics Relationships
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Challenged by increasing competition and globalization, third party logistics service providers (3PLs) can become more successful by focusing on customer loyalty. Within long-term customer relationships, 3PLs can offer more advanced logistics services, mitigate the...

Editeur : Physica
Parution : 2006-11-23
Collection : Contributions to Management Science
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